Best Online Therapy Platforms 2024
Dr.Mental already tested and compared providers to help you make the best decision.
Looking for anxiety counseling, emotional support, therapy for depression, or mental health help with any other issues? Dr.Mental already tested and compared platforms to help you make the best decision.
Editor's Top 10 Selections for 2024
These reviews were created by our editorial team, and we try to keep them up-to-date. Nevertheless, we recommend that you contact the providers listed below to get more information. Note that some of the platforms listed pay referral fees to this website.
Calmerry
- Diverse subscription packages available
- HIPAA-compliant platform & app with text and video sessions
- Unlimited messaging
- 2-hour personalized matching with therapist
- Therapists work with a wide range of issues
- Free therapist switch
- Special discount for the first month and financial aid
- Not covered by Medicare or private insurance
Talkspace
- Simple sign-up & easy-to-use app
- You pick a licensed therapist yourself
- Communication via text and live video sessions
- Accepts insurance
- Therapist evaluation surveys can sometimes be annoying
- Some therapists provide only short responses
Cerebral
- Several subscription plans to choose from
- Individual therapy & medication management
- Accepts insurance
- Users can pay with HSA and FSA cards
- Prescriptions are mailed directly to your home
- Insurance coverage varies by state
- No services for couples, families, and teens
Betterhelp
- Diverse pool of therapists
- Text, audio & live messaging
- Reviews from customers are mostly positive
- It's possible to switch therapists
- Slow support system
- Therapists are often overworked and feel distracted
- Sometimes therapists are late for video sessions
AmWell
- HIPAA-compliant
- Transparent pricing
- Licensed therapists, psychiatrists, and MDs
- Covered by many insurance providers
- Services available 24/7
- Couples and teen therapy available
- Mobile app support
- There are no subscription plans
- Inaccurate billing practices
- No messaging therapy
Pride Counseling
- Designed specifically for LGBTQ+ community
- Live chat, phone, and video session available
- Membership can be canceled anytime
- 100% confidentiality (all messages are encrypted)
- Transparent pricing plan & flat monthly fee
- Not covered by health insurance
- No free trial & money-back guarantee
- Lengthy Sign-up questionnaire
Teen Counseling
- Wonderful option for teenagers aged 13-19
- Therapy sessions can be held by way of an app, by phone, text, and video
- All user-therapist communication is private and takes place in the individual chat room
- Access to your therapist 24/7
- Unlimited counseling & transparent pricing
- No free trial & live chat with the support team on the website
- Requires parents to give consent for therapy
- Counselors may not be accessible 24/7
Teladoc Health
- Available therapy types include individual sessions, and medication management
- Ability to select your own therapist
- Insurance is accepted, although Medicare is not
- Appointments available on nights and weekends
- Payments can be made using HSA/FSA accounts
- Does not offer text therapy
Faithful Counseling
- Caters to individuals who want faith-based counseling
- Free educational seminars & 7-day trial available
- Complete confidentiality (you can sign up using a nickname)
- Unlimited access to counselors via live chat, weekly video & phone calls
- You are connected to a counselor before payment
- Automatic sign-up & matching with counselors
- Live assessment may be required to start therapy
- Little interaction and slow responses from counselors
7 cups of Tea
- Three-day trial period
- Perfect for teens between 13 and 17
- You can communicate with trained volunteer listeners for free
- Scheduled group sessions and chat rooms for specific issues available
- Works on mobile and desktop
- Therapists respond once or twice per day
- Absence of video/audio chatting or in-person appointments
- Non-intuitive user interface
Why Is Online Therapy a Convenient Solution?
Working with a licensed counselor online means no need to travel to visit the therapist's office. It means arranging a session in the morning, evening, or during lunch break and saving time and money.
Also, online therapy allows you to find a therapist who best meets your needs. You can continue getting support from them even during vacation or illness.
Several studies have shown that online therapy is as effective as or even more effective than in-person therapy for mood and anxiety disorders.
Our Selection Criteria for 2024’s Top Online Therapy Services
All information, rankings, and reviews on this website are based on a thorough analysis of each platform, customer success stories, feedback from professional therapists, and our team’s experience.
Qualifications, expertise, and effectiveness of the mental health professionals affiliated with the service.
Variety of services offered, such as types of therapy, psychiatric evaluation, and specialized treatments for specific conditions like anxiety, depression, PTSD, etc.
Analyze how users interact with the platform. This includes ease of use, the simplicity of the registration process, the effectiveness of the matching system with therapists, and overall user satisfaction.
Pricing structure, including transparency about costs, the availability of subscription models or pay-per-session options, and overall value for money.
Platform’s adherence to privacy laws and regulations, such as HIPAA in the U.S.
Aggregated viewpoints of numerous review websites and user interviews.