Best Online Therapy Platforms 2024

Dr.Mental already tested and compared providers to help you make the best decision.

Looking for anxiety counseling, emotional support, therapy for depression, or mental health help with any other issues? Dr.Mental already tested and compared platforms to help you make the best decision.

Editor's Top 10 Selections for 2024

These reviews were created by our editorial team, and we try to keep them up-to-date. Nevertheless, we recommend that you contact the providers listed below to get more information. Note that some of the platforms listed pay referral fees to this website.

Calmerry

Price: $50-$73 Per Week

Diverse subscription packages available
HIPAA-compliant platform & app with text and video sessions
Unlimited messaging
2-hour personalized matching with therapist
Therapists work with a wide range of issues
Free therapist switch
Special discount for the first month and financial aid

Not covered by Medicare or private insurance

Calmerry is a promising mental health service provider with affordable prices, vetted therapists, and responsive support. Calmerry offers unlimited text messaging and scheduled video consultations in a confidential therapy room. Besides online therapy, they created integrated tools for self-help and well-being.

Talkspace

Price: $65-$115 Per Week

Simple sign-up & easy-to-use app
You pick a licensed therapist yourself
Communication via text and live video sessions
Accepts insurance

Therapist evaluation surveys can sometimes be annoying
Some therapists provide only short responses

Talkspace is one of the largest online therapy platforms, featuring thousands of licensed therapists spanning all 50 states. The service has helped over 1 million people deal with addiction, sleep problems, depression, anxiety, LGBTQ struggles, and other issues. In addition to standard services, Talkspace offers couples and teen counseling. All services are HIPAA-compliant.

Cerebral

Price: $85-$325 Per Week

Several subscription plans to choose from
Individual therapy & medication management
Accepts insurance
Users can pay with HSA and FSA cards
Prescriptions are mailed directly to your home

Insurance coverage varies by state
No services for couples, families, and teens

Cerebral offers a comprehensive range of mental health service, including therapy, medication management, and care counseling, all accessible through their robust online platform.

Betterhelp

Price: $60-$90 Per Week

Diverse pool of therapists
Text, audio & live messaging
Reviews from customers are mostly positive
It's possible to switch therapists

Slow support system
Therapists are often overworked and feel distracted
Sometimes therapists are late for video sessions

BetterHelp is one of the world's largest mental health service providers, popular among 1 million people. The company has over 8,000 licensed counselors with a Master's or Doctorate on a team and an A+ Better Business Bureau rating. Clients are offered dedicated therapy plans for teens, adults, and couples, and free access to online group webinars.

AmWell

Price: $79-$109 Per Week

HIPAA-compliant
Transparent pricing
Licensed therapists, psychiatrists, and MDs
Covered by many insurance providers
Services available 24/7
Couples and teen therapy available
Mobile app support

There are no subscription plans
Inaccurate billing practices
No messaging therapy

Amwell is a virtual healthcare platform that connects people in all 50 states with board-certified medical practitioners and licensed therapists who offer a variety of mental health services. The company makes it simple to access quality care, anywhere and whenever you need it, providing a safe virtual space to get the necessary treatments, qualified advice, or professional assistance.

Pride Counseling

Price: $60-$90 Per Week

Designed specifically for LGBTQ+ community
Live chat, phone, and video session available
Membership can be canceled anytime
100% confidentiality (all messages are encrypted)
Transparent pricing plan & flat monthly fee

Not covered by health insurance
No free trial & money-back guarantee
Lengthy Sign-up questionnaire

Pride Counseling employs licensed, accredited psychologists and therapists with at least three years of hands-on experience dealing with community-related issues. What's great about the company is that you are not required to use your real email address or even name to get help with any mental health issue. The whole sign-up process takes up to 5 minutes, and counselors are available 24/7.

Teen Counseling

Price: $60-$90 Per Week

Wonderful option for teenagers aged 13-19
Therapy sessions can be held by way of an app, by phone, text, and video
All user-therapist communication is private and takes place in the individual chat room
Access to your therapist 24/7
Unlimited counseling & transparent pricing

No free trial & live chat with the support team on the website
Requires parents to give consent for therapy
Counselors may not be accessible 24/7

Founded in 2013, Teen Counseling is focused on helping teenagers with the most common concerns, such as stress, anxiety, depression, self-esteem, anger, bullying, eating disorders, addictions, and other age-specific issues. All of the company's counselors are licensed and trained Psychologists, Marriage and Family Therapists, Professional Counselors, and Clinical Social Workers.

Teladoc Health

Price: $89-$119 Per Week

Available therapy types include individual sessions, and medication management
Ability to select your own therapist
Insurance is accepted, although Medicare is not
Appointments available on nights and weekends
Payments can be made using HSA/FSA accounts

Does not offer text therapy

Teladoc Health offers virtual therapy with a network of credentialed providers available daily. It's suitable for individuals facing anxiety, depression, or mood swings, with options for consultations via video or phone. Additionally, Teladoc provides separate medication management services.

Faithful Counseling

Price: $60-$90 Per Week

Caters to individuals who want faith-based counseling
Free educational seminars & 7-day trial available
Complete confidentiality (you can sign up using a nickname)
Unlimited access to counselors via live chat, weekly video & phone calls
You are connected to a counselor before payment

Automatic sign-up & matching with counselors
Live assessment may be required to start therapy
Little interaction and slow responses from counselors

Built specifically for Christians, Faithful Counseling employs over 3,000 therapists equipped to handle anxiety, relationship, religion, parenting, depression, stress, grief, LGBTQ, and other mental health issues from a Christian point of view. The company provides financial aid to those clients who can’t afford counseling. Non-Christians and non-believers are also welcome to use the service.

7 cups of Tea

Price: $150-$150 Per Week

Three-day trial period
Perfect for teens between 13 and 17
You can communicate with trained volunteer listeners for free
Scheduled group sessions and chat rooms for specific issues available
Works on mobile and desktop

Therapists respond once or twice per day
Absence of video/audio chatting or in-person appointments
Non-intuitive user interface

7 Cups of Tea is an excellent option for adults and teens who either can't afford to see a therapist or are not sure they need counseling. This service provides the opportunity to talk to trained volunteer listeners for free or licensed counselors for money and join group support sessions that address depression, anxiety, and other issues. All communication is conducted through online chat and is anonymous.

Why Is Online Therapy a Convenient Solution?

Working with a licensed counselor online means no need to travel to visit the therapist's office. It means arranging a session in the morning, evening, or during lunch break and saving time and money.

Also, online therapy allows you to find a therapist who best meets your needs. You can continue getting support from them even during vacation or illness.

Several studies have shown that online therapy is as effective as or even more effective than in-person therapy for mood and anxiety disorders.

Our Selection Criteria for 2024’s Top Online Therapy Services

All information, rankings, and reviews on this website are based on a thorough analysis of each platform, customer success stories, feedback from professional therapists, and our team’s experience.

Qualifications, expertise, and effectiveness of the mental health professionals affiliated with the service.

Variety of services offered, such as types of therapy, psychiatric evaluation, and specialized treatments for specific conditions like anxiety, depression, PTSD, etc.

Analyze how users interact with the platform. This includes ease of use, the simplicity of the registration process, the effectiveness of the matching system with therapists, and overall user satisfaction.

Pricing structure, including transparency about costs, the availability of subscription models or pay-per-session options, and overall value for money.

Platform’s adherence to privacy laws and regulations, such as HIPAA in the U.S.

Aggregated viewpoints of numerous review websites and user interviews.